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A large construction company in Western Canada was working on a multi-billion-dollar infrastructure project in a remote region of British Columbia. Rapidly changing weather conditions, combined with extended periods of heavy snowfall, posed a serious risk to the construction schedule.
To maintain progress during critical phases—such as concrete pouring and shotcreting—the contractor required a dependable heating solution that could perform consistently in extreme winter conditions.
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The contractor partnered with REIC Rentals to develop a comprehensive project heating plan, with a primary focus on minimizing downtime. Maximizing heater uptime was essential to keeping the project on schedule.
REIC Rentals mobilized a fleet of portable flameless JetHeat heaters to the site and implemented a customized service plan designed to ensure uninterrupted operation. This plan included:
Throughout the heating season, REIC Rentals’ technicians remained fully engaged on site—diagnosing potential issues, performing preventive maintenance, and resolving problems promptly.
By maintaining an on-site inventory of critical spare parts and leveraging the modular design of the REIC Rentals JetHeat heaters, any component could be replaced in under two hours. This approach played a key role in maximizing uptime.
REIC Rentals’ flexible on-site service model resulted in a significant reduction in downtime. Over the course of the project, the heaters accumulated approximately 30,000 combined operating hours and were taken offline only a handful of times.
Using data from remote monitoring software, the total downtime across all heaters was calculated to be just 0.38%. Even during extreme cold conditions, the contractor experienced no heat-related disruptions or quality issues on site.
By meeting its service commitment, REIC Rentals virtually eliminated downtime, allowing the contractor to maintain productivity and continue construction throughout the winter without interruption, even in harsh weather conditions.
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